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Fast times call for change; so we have, too.

Tim Orchard

17.04.20 2 min. read

How Buildings Learn is a book (and a handily-available TV series) about how structures constantly adapt to the needs of their occupants. Any old – and plenty of new – buildings show evidence of past lives, and nowadays these evolutions are celebrated, not hidden behind polystyrene ceiling tiles. Adaptability is something to be celebrated, not brushed under the carpet. 

Organizations do this, too: remote working has become the norm or a weekly treat for millions over the last decade. The technology is mature, and culture adapts: good mental health and work/life balance are increasingly-recognized as both productivity and staff retention multipliers.  

Our users and customers are doing things differently, and we can’t do a good job if we don’t adapt to conform to their changes, too. And a plan we’ve been working on for a while has just been accelerated into production. 

This week we’ve introduced Countercept Rapid an essential version of our award winning  24/7 Managed Detection and Response service. Here’s a quick rundown: 

  • Quick deployment – up and running within a week 
  • Billed after the third month, pay (and renew) monthly after that
  • That’s it. 

Our existing MDR service is usually provided via contracts of a year or more; it’s comprehensive and exhaustive, tailored to your organisational needs and it works exceptionally well. But not every organization wants to make a long term financial commitment, nor do they need every single capability we provide over the short term 

Nowadays, there’s plenty of new pressures, and quite a few will continue after the lockdowns lift 

  • Staff shortages, both across the organisation and within security operations 
  • Maintaining cash liquidity – and pressure to avoid long term financial commitment 
  • A rushed move to home working for many that’s rewritten security needs overnight, with little time to adapt 
  • a need for full, remote, incident response and forensics capabilities  

We know how to work in these circumstances; Countercept MDR grew from our Incident Response practice, and it’s still something we use in IR work, as, if needed, we can get it rolled out to help a client in distress within hours. 

Over the last few years we’ve seen the practice of business change dramatically; we’re seeing another seismic shift now. We must – and have – moved with the times. Countercept MDR isn’t going anywhere, but if you need quickly build a relationship with us with something more more flexible, a simpler service with the same quality and expertise you’d expect from us, then Countercept Rapid is it. Given more time, you can also move to a more tailored, long term contract if you want to commit to a longer term relationship – and if you need access to extra capabilities. 

There’s a short summary here: Drop us a line if you would like to have a conversation about how Countercept Rapid can help you – fast. 

Tim Orchard

17.04.20 2 min. read


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